Terms and Conditions of Use for MotivateU

Eligibility

User Groups: MotivateU primarily serves school students, their parents, and teachers. Our content and services are tailored to enhance the educational experience for students in classes 5-8. Through the use of this website or application, you are representing that you are not a minor, that you have a complete understanding of all the terms, and that you are subject to any legal offenses that may occur. According to our assessment, your parents are fully aware of the activities that you are participating in on your MotivateU account as well as the account itself.

Age Restriction: Although there are no hard and fast age restrictions, we strongly advise users under the age of 13 to use the platform under the supervision of a parent or guardian in order to guarantee a secure and beneficial educational experience.

Payment and Subscription Terms

Subscription Options: Users can opt for annual subscription to access different educational content and features, such as interactive question-answer sessions and educational reels.

Information Regarding Pricing: The specific pricing for each subscription plan can be found on both our website and our mobile application. Users are going to be informed of any changes that are made to the prices, which are subject to change.

Billing and Renewal: Based on the cycle that you select, subscriptions are automatically renewed. Subscription can be cancelled within last 7 days from the date of expiry of your active subscription. Through their account settings, users are able to make changes to their subscription preferences at any time.

Refund Policy: Once purchases made those are non-refundable by policy. We recommend that you carefully review all course details before completing a purchase to ensure it meets your expectations.

While we aim to provide a seamless and satisfactory experience, refunds cannot be claimed for any courses, including those purchased accidentally. Purchases are final, and all requests for refunds will not be processed. Exceptions to this policy are not available under any circumstances.

If you experience service disruptions, we encourage you to reach out to our support team at [email protected] to resolve the issue promptly. However, service disruptions do not qualify for refunds, and we appreciate your understanding in this matter.

For any queries or assistance, you may contact us at [email protected] , providing the necessary details such as your email address, phone number, and purchase specifics. Our team is committed to helping you make the most of your MotivateU experience, even in situations where refunds are not applicable.

Referral bonus Redemption Policy

₹5000 Gift Voucher: Earn Gift Voucher of worth ₹5000 against your 5000 referral points on successful yearly subscription.*

₹1500 Gift Voucher: Earn Gift Voucher of worth 1500 against your 2000 referral points on successful yearly subscription.*

Study Group Rules:

If you have any questions or concerns, feel free to ask them here! But keep in mind that the sole purpose of study groups is to share knowledge. There, you are able to ask questions and receive answers. If you have an answer to a question, share it with others and help them out with your answer! It is important to keep in mind that you can only participate in conversations that are educational. Your account will be blocked without further explanation in the event that you send any messages that are considered offensive or private. You will also earn points for each discussion that you participate in, and you will be able to share these points with your friends. Along with this, you will have complete authority to report and block any account that you deem to be inappropriate.

General Guidelines:

MotivateU does not permit any user to use any of its features for the purpose of publicizing any company, institution, or product.

Something that is objectionable, including pornography, must not be entertained by anyone.

Through the use of MotivateU, no viruses or spam will be distributed.

Should any of the conditions that have been mentioned above be violated by any of the users concerned, He or she is in compliance with the law, and the MotivateU team has the ability to file a case against them legally.

Intellectual Property and Content Usage

Content Ownership: The intellectual property laws protect all of the educational content that is owned by Motivateyou Edutech Pvt. Ltd., which includes all of the texts, videos, and interactive materials that are included in the content.

Usage Rights: Users are granted a limited license to use the content for personal, non-commercial educational purposes. You are allowed to use all the features of MotivateU and explore them completely. Don’t misuse our services. You are required to make use of the services in the manner in which they are being provided to you, and you must not attempt to violate any of the procedures. At any time, individuals from Team MotivateU are able to examine your account. We can even deactivate your account without informing you. Reproduction, distribution, or commercial use of any content without express permission is prohibited.

User Data and Privacy

Registration Information: In order to register, users are required to provide their complete name, a reliable phone number, and an email address. For the purpose of creating and managing your MotivateU account, this information is completely necessary. In order to complete the registration process, you will be required to provide your precise information as well as your personal details. This is necessary for future establishments and will be of assistance in establishing a relationship with the company because it is required. It is only through these particulars that you will be informed about the significant updates that the Company has to offer concerning the company. Every piece of information you provide will be stored by Team MotivateU, and it may be disclosed to a third party for the purpose of marketing (or it may be utilized for the development of the company).

Data Usage: The information that is gathered, which may include cookies, is utilized for the purpose of personalizing the learning experience as well as for the marketing and promotional endeavors of MotivateU. The user gives their consent to receive emails, text messages, and notifications on the app from MotivateU from time to time. These notifications inform the users of information that may include, but is not limited to, updates regarding the course, updates from teachers and friends, and even new features that are added to the platform. After the date that the platform was used for the last time, the consent is valid for a period of six months.

User Account Authorization

Your Account: You need an MotivateU account to avail of our services. We will never entertain any objections regarding the fact that different users’ accounts are different. Your purchased services that MotivateU provides are completely restriction free for you to use, and you have access to all of the features that are made available to you. In the event that your account is ever compromised or if it is used in a manner that is not authorized, you are the only person who is responsible for the consequences. It is strongly recommended that you do not disclose your password to any third party. In the event that you become aware of any unauthorized access to your account, you should promptly change your password and report it to us at [email protected].

Violation of Terms: A user’s account may be suspended or terminated if it is discovered that the user has engaged in activities that are unethical or prohibited. These activities may include, but are not limited to, cheating, harassment, or inappropriate use of the platform.

Process and Appeals: Users will be notified of any actions taken against their account and can appeal for a review of the decision.

Modifications to Terms

Notifications and Updates: The terms and conditions that come with this agreement are subject to modification. Users will be notified of significant changes through the email address they registered with the app or through notifications that are displayed within the app itself.

 

*Subject to the company discretionary and terms and condition prevailing at the time.

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